Whilst the majority of us asked questions or attempted to clarify strategies to date, one individual kept jumping in with "You should do" recommendations. The first time, our host patiently and quickly explained it had been addressed, and described some of the outcomes and how they'd like to proceed. The second time, the response was similar but with a slight tinge of impatience. On the third occasion, the team member quietly disappeared from our screens.
I've addressed the art of listening on several occasions on this and my Nonprofit Hell blogs, particularly with respect to how it facilitates productive exchange and the ability to deliver useful and effective advice to clients. A well placed "Have you (already) considered...?" will go a much longer way towards engaging and garnering important feedback than continually making redundant suggestions and wasting everyone's time.